TERMS & CONDITIONS

  1. The Little Flowers Cakery (and Rachel Flowers) reserve the right to amend or vary our terms and conditions at any time without notice. By using The Little Flowers Cakery you are deemed to have read and accepted these T&Cs whether or not you have been provided with a copy, as it is readily available on our website at all times.
  2. The Little Flowers Cakery has the right to change prices at any time without notice, but orders in-hand will be at the price agreed prior to any updated change.
  3. Invoices must be paid in full at least one week before collection date. Funds have to have been received prior to baking in order for The Little Flowers Cakery to commence on your order.
  4. All quotes regarding bespoke cakes are valid for 7 days. A 50% deposit must be paid on the day you receive your confirmation email. All deposits are non-refundable.
  5. Orders are not confirmed until you have received a confirmation email from The Little Flowers Cakery with an order number.
  6. Cancellations must be made at least 5 days before the collection date in order to receive a full refund. Cancellations are not confirmed until you have received an email from The Little Flowers Cakery.
  7. Orders must be collected within 30 minutes of the agreed collection time. A new time/date will have to be agreed if that time has elapsed. Please give us plenty of warning if the agreed time is going to be a problem.
  8. You must make us aware of any allergies (inc milk and egg) with regards to the cake you order from us, so we can do our absolute best to avoid any cross contamination of allergens. The Little Flowers Cakery and Rachel Flowers, the proprietor, cannot be held responsible for any allergic reactions as a result of the cake you order.
  9. The responsibility is with our customers to make sure the cake they order is suitable for all who may consume it, please see point 8.
  10. The Little Flowers Cakery (and Rachel Flowers) cannot be held responsible for anything that happens to the cake once it has left our premises.

 

Please note: Although all cakes are 100% vegan and made by a vegan, they are not made in a primarily vegan kitchen. Every care is taken to avoid cross contamination.

 

 
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